Natural resources agency saves days of verification and processing times

Automating and streamlining mission-critical data

Hawke’s Bay Regional Council (HBRC) scientists are the first line of defense when it comes to public safety in the open waterways of Hawke’s Bay, New Zealand. Their diligence ensures that waterways remain safe.

In the field, HBRC scientists gather up to 50 samples in a single day for testing. Usually information documented in the field would need to be entered and re-checked back at the lab. Scientists used clipboards that held physical paper forms. This complicated and time-consuming data-gathering process was prone to challenges. Forms were damaged and data had to be checked and double-checked for accuracy. 

HBRC sought massive efficiency gains. When they decided to update clipboards to mobile tablets, they turned to Nintex.

Hawkes Bay Regional Council case study video
Download PDF
Products used by Hawkes Bay Regional Council
Founded in 1989, Hawke's Bay Regional Council is based in Hawke's Bay, New Zealand. With over 200 employees, it manages the air, land, water and coastal resources of the region. It also coordinates civil defense, transport and economic development.

Business Situation

Hawke's Bay Regional Council needed to get data from the field into proprietary internal systems. Their time-consuming and complicated paper-based data-gathering system processes were inefficient and prone to input errors.


Hawke's Bay Regional Council updated their technology and their processes with Nintex automated workflow solutions so scientists in the field can upload samples and data effortlessly and with improved accuracy.

Digital, mobile workflow for increased public safety

The automated and mobile solutions eliminated the need for double data entry. The field scientists also discovered opportunities to correct outdated questions as they went. All this saved days of processing and data verification time. Over the five-month testing period, the new system saved the council 200-300 hours of work. Anthony Gouder, business improvement analyst, explains, “Having these systems in place reduces the time it takes to get information out to the public. It’s about public safety.”

Since adopting the Nintex workflow automation solution, the department has taken on a lot of extra projects—notably freshwater projects and climate change. Nintex Forms let scientists adequately feed data back into the climate change models. “We can have scientists take on more important things than just data entry,” adds Gouder.


Improved processing and data verification time 
Increased accuracy
Eliminated the need for double data entry

Nintex technologies have made my life easier—you can certainly do more for less with Nintex, that’s for sure."

Anthony Gouder, Business Improvement Analyst atHBRC.